Privacy
Computers can store personal information about every aspect of your life. The
personal information held about you in a computer file can be used for beneficial
purposes. A nation understands the make-up of its citizens by maintaining census data on
individuals. Your financial records can be exchanged electronically between banks and
credit offices, perhaps to expedite processing of a loan application. The positive uses
for personal data files abound. However, computer-based data files are also prime targets
of abuse.
| Consider the following hypothetical
case.
The first of the month has arrived and your rent payment is due. However, you feel
your landlord has neglected his maintenance duties. You notify the landlord that you have
decided to hold your rent payment in escrow as allowed by city ordinance until the dispute
is settled. Eventually, you reach an agreement and pay your rent. Life seems to have
returned to normal--until you discover that your landlord has adversely affected your
credit and credibility.
When you apply for a car loan, your application is denied because you are listed a
poor credit risk. You ask why, but the car agency doesn't know. After looking for another
place to rent, you are constantly turned down. Later, you find your name on a list of
'troublemakers' shared among local landlords in the area.
 | Have you been treated unfairly for asserting your legal rights as a tenant? |
 | Has your privacy been violated when information about you was reported to the other
landlords? |
 | Is your landlord guilty of violating your constitutional rights by reporting false
or incomplete information to the credit agency? |
 | Were the credit agency and car dealer too willing to accept unverified information
about your creditworthiness? |
|
In this case you may be the victim of misused computer technology. Your privacy
may have been invaded; a crime may have been committed. Certainly your landlord has
behaved in an unethical manner by not providing completely accurate information. The
credit agency may be guilty of negligence for not verifying the information. Computer
technology was used to your disadvantage.
Invasions of privacy
Computers don't invade anybody's privacy. People do. Since computer systems are
designed to be user-friendly, it may not be difficult for unauthorised people to get
access to personal data. People must be able to protect their computer files and limit
file access only to authorised users.
The protection procedures used depend on individual situations. For example,
consider what happens when you ask for credit. the prospective creditor asks you to
provide information about yourself, your financial situation, and any loans you have made
in the past. You should carefully red anything you sign, especially papers related to
borrowing money. Almost every loan application has a provision under which you give the
prospective lender permission to check on your credit status. Lenders need to know an
individual's financial history to protect their investments. This means that lenders can
contact computer credit services, banks, retailers, or others with whom you have done
business.
Once you give permission to have your credit checked, you have given up some of
your rights to privacy. Before you sign, be sure you understand what rights you are
surrendering. you also should come to an understanding with the party that asks for
permission to investigate you. for example, you can ask what happens if negative
information is reported. make it clear that you feel you have a right to see and explain
any negative reports that might be issued. On the other hand, if you know of past problems
with credit or other personal information, it is better to explain the problem in advance.
If the information will disqualify you, save the embarrassment of authorising an
information search. don't apply for credit until you are fairly sure you will qualify. Be
aware that computer files may contain information on almost any business transaction in
which you have been involved.
If you learn of any negative information reported about you, be aware you have the
right to correct any errors. There have been instances in which bad credit information has
been entered into the wrong records. Also, businesspeople can make unjustified or
incomplete reports about your actions, as in the example of the rent dispute.
Laws relating to privacy in Australia
The common law countries such as England and Australia have never
recognised a tort (or wrong) of privacy. Other torts, however, such as defamation or
trespass, may assist in the preservation of a persons privacy. Trespass to land, for
example, is designed to discourage an unwelcome visitor from remaining on another
persons property and may then offer incidental protection to the privacy of the land
owner. This can be contrasted to the US legal system where the law does recognise an
action for the invasion of privacy. This legal acceptance of a right to
privacy coupled with the rise of computer systems in the US has resulted in significant
legislative initiatives. These include the Fair Credit Reporting Act 1970, the Freedom
of Information Act 1970, the Privacy Act 1974 and the Computer Fraud and
Abuse Act 1986.
Australian governments, both state and federal, have generally been influenced by
the US experience. Major pieces of legislation in this area include the Privacy Act
1988 (Commonwealth) and the Credit Reporting Act 1978 (Victoria).
The aims of the Privacy Act can be summarised as follows:
The federal government is required to have its departments and agencies comply
with Information Privacy Principles, which include the security and storage of
personal information, the accuracy of records, how personal information may be used and
disclosed to third parties, and individuals having access to their own personal records.
There is a Privacy Commissioner who has the power to inspect an agencys records and
if necessary, to require them to alter the way they handle and collate information, so as
to abide by the Information Privacy Principles.
Usually, before a financial institution will lend money to a potential borrower,
it will check that borrowers credit rating. The resulting credit report may detail
information about whether any court judgements have been made against the borrower, or
whether he or she has been declared bankrupt.
The aims of the Credit Reporting Act can be summarised as follow:
Besides the two pieces of legislation outlined above, the Freedom of
Information Act 1982 and legislation relating to intellectual property; for
example, the Copyright Act 1968, also regulate this area of the law.
General, the Freedom of Information Act allows people access to information
held by the Victorian government. There are exceptions, however, to this general rule. For
example, documents defined as Cabinet documents, documents affecting personal privacy and
documents relating to trader secrets may be considered exempt and therefore not obtainable
under the Act.
Under section 31 of the Copyright Act it is an infringement of copyright to
reproduce a literary work in a material form or to make an adaptation of that work without
the permission of the author. Under section 10 of the Act a literary
work is defined to include a computer program or compilation of computer
programs. Thus, if a person develops a computer program that is original or novel in
nature it may be afforded the protection of copyright, which means that it may not be
reproduced or copied without the permission of the author or creator of the original
program