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References Class work
Click on each module below
Work effectively in an information technology environment
Apply occupational health and safety procedures
Operate computing packages
Operate computer hardware
Design organisational documents using commercial computing packages
Integrate commercial computing packages
Maintain equipment & consumables
Communicate in the workplace
Connect hardware peripherals
Install software applications
Maintain system inventory
Receive and process oral and written communication
Maintain equipment / software inventory
Interact with clients
Identify components of multimedia
Access the internet

© S. Wilkins 11 May, 2006

Install Software Applications
ICAITS015B

Course Materials

Key Terms and Concepts

  • Software versions
  • System requirements, including disk space, RAM, CPU, operating system
  • Upgrade requirements
  • Licence conditions
  • Backups
  • Installation files and directories
  • Installation options – full. Typical, portable, custom
  • Version compatibility issues
  • Local installations versus network installation
  • Software registration
  • Customisation (eg start-up directories, default settings)

HSC Learning Experiences

  • Installing and testing at least two software applications, one of which must be part of an upgrade
  • Configuring a software application to a client’s specifications using available menu options
  • Interpreting a licence agreement
  • Completing a software registration form/card. This does not have to be forwarded to the vendor.

Performance Criteria

  1. Determine software or software upgrade requirements of clients
    1. Clients requirements are documented and reported to supervisor
    2. Supervisors instruction to meet client requirements are acted on inline with organisation guidelines correlate purchasing licensing arrangements and budget
  2. Obtain software or software upgrade
    1. Software is obtained under instruction from management or supervisor
    2. Licensing requirement are determined and recorded in line with organisation guidelines
  3. Install software or upgrade
    1. Upgrades are installed to meet supervisor instructions
    2. Process is undertaken so clients experience minimal disruption
    3. Computer is installed to accept software
    4. Testing and acceptance in line with corporate guidelines are carried out
    5. Clients requirements are satisfied. Amendments are made as required for client, or client is referred to appropriate person/supervisor, if necessary