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References Class work
Click on each module below
Work effectively in an information technology environment
Apply occupational health and safety procedures
Operate computing packages
Operate computer hardware
Design organisational documents using commercial computing packages
Integrate commercial computing packages
Maintain equipment & consumables
Communicate in the workplace
Connect hardware peripherals
Install software applications
Maintain system inventory
Receive and process oral and written communication
Maintain equipment / software inventory
Interact with clients
Identify components of multimedia
Access the internet

© S. Wilkins 15 February, 2006

Maintain Equipment & Consumables - Activities

Activity 1 – Hard Disk Maintenance (Homework)

This activity needs to be completed at home as you do not have access to the necessary windows features on the school’s network.

  1. Find and run the ScanDisk utility program (or equivalent) and analyse your hard disk for errors.
  2. Type out the instructions for how you did this
  3. Get a screen print of the results screen (press screen print button) and paste this in the document beneath the instructions you have typed
  4. Find and run the hard disk Defragmentation program (or equivalent) to optimise your hard drive
  5. Type out the instructions for how you did this
  6. Get a screen print of the results screen (press screen print button) and paste this in the document beneath the instructions you have typed
  7. Print and hand this document in to your teacher

Activity 2 – Referring to a User Manual

  1. A user manual for a printer has been placed on the ‘O’ drive at school. (file is called "MANUAL_3.pdf")
  2. Find the section of this manual on cleaning the printer.
  3. Copy, paste and save this information into a word document called [Printer Model] Cleaning Instructions

Activity 3– Troubleshooting Faults

List the possible minor faults and some things you could do to troubleshoot and fix them.

  1. The printer stops printing in the middle of a print
  2. The printer sends a message to your computer screen saying that it is not receiving any signals from the terminal and therefore cannot begin to print
  3. The mouse is slow and jerky
  4. The keyboard is not responding
  5. A handheld PDA electronic device keeps switching off

Activity 4 – Replace and Maintain Consumables

Find a supplier that has in stock at least 10 of the 13 items listed below. Provide:-

  • the name of the supplier
  • the item code and full name
  • price
  • amount currently in stock

Items include:-

  1. Inkjet cartridges
  2. Laser printer toner cartridges
  3. Ribbon cartridges
  4. Tape cartridges
  5. Floppy disks
  6. ZIP disks
  7. CD ROMs blanks
  8. Tape, CD, floppy labels
  9. Cables, connectors, plugs
  10. Cleaning tools and materials
  11. Batteries
  12. Power boards, extension leads, spike protectors
  13. Fuses

Activity 5: Hardware Maintenance

  1. Read through Unit 12: System Maintenance from Fundamentals of System Administration (handout), and answer the Self-Check Questions on p172.
  2. Type the questions in a word document called Hardware Maintenance
  3. Type your answers
  4. Get your work marked off as complete before you continue with activities 6 & 7.

Activity 6: Maintenance Scheduling and Maintenance Logs

  1. Use Microsoft Word to create the table that appears on p171
  2. Save the document as Maintenance Schedule Template
  3. Print the document (a blank table)
  4. This document will be used to keep a record of each task you complete in activity 7. Complete the table by hand as you complete each task.
  5. Once the table is full, type your hand written information into the document
  6. Print the completed document and save as Maintenance Schedule for Your Name

Activity 7: Clean your Computer

  1. Complete Activity 12.1 (p165) step by step to clean your computer, monitor, mouse and keyboard
  2. Update your personal Maintenance Schedule as you go (see Activity 2 above)
  3. Get your work marked (ask for the teacher) immediately after you have finished to demonstrate your competence in this task

Activity 8: Backup and Restore

In this activity you will create some notes about Backup and Restore in a new document of the same name.

  1. Read through p11-13 of the Heinemann IT Text Book and use this information to create notes that explain the following:-
    1. What is a backup and how can they be performed?
    2. The difference between full and incremental backups?
    3. What is medium / media, and list the common media used to store backup data.
    4. List 5 ways (from the most simplest to the hardest) you can do a backup.
    5. The “life story” of a backup tape to show your understanding of the “grandfather – father – son” backup scheme.
  2. Complete a Backup Gapfill Exercise.
    When complete, copy and paste your final and correct answers under the heading A typical backup scheme in your Backup and Restore document.
    Be sure to read all instructions for this activity.