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References Class work
Click on each module below
Work effectively in an information technology environment
Apply occupational health and safety procedures
Operate computing packages
Operate computer hardware
Design organisational documents using commercial computing packages
Integrate commercial computing packages
Maintain equipment & consumables
Communicate in the workplace
Connect hardware peripherals
Install software applications
Maintain system inventory
Receive and process oral and written communication
Maintain equipment / software inventory
Interact with clients
Identify components of multimedia
Access the internet

© S. Wilkins 17 June, 2006

Operate Computing Packages
ICAITU006C

Course Materials

Key Terms and Concepts

  • Word processing-cut/copy/paste, fonts, paragraphs, page breaks, bullets, tables, margins, spell/grammar check, print preview, templates
  • Spreadsheet-cells, rows, columns, range, formulae, functions ( sum, average, maximum, minimum, count, if ), templates, cut/copy/paste, fill, pie/column/bar/line chart
  • Database-field, record, table, sort, query, Structured Query Language (SQL), Relational Database Management System, form, report, security, record locking
  • Other software application packages-cut, copy, paste, basic formatting features, print options, file formats
  • File naming conventions, file extensions, directories (folders), drives (including network drives), enterprise standards for documents, style guides
  • Functions keys, specialised keys (including tab, enter, shift, num lock, caps lock), keyboard shortcuts
  • On-line help, on-line tutorial, computing software documentation (including user, technical and third party documentation), help desk, call logging

HSC Learning Experiences

  • Using a variety of software packages (including word processing, spreadsheet and/or database, and/or one other computing software package) for a range of purposes
  • Opening/creating, editing, formatting, proofing, saving (in a designated location), printing, and closing a range of simple documents using a word processing, spreadsheet and/or database, and/or one other computing software package
  • The use of a range of a range of software capabilities, including: cut/copy/paste, character/paragraph/page formatting, search and replace, headers and footers, print options
  • Problem solving using on-line help and manuals supplied with computing software package
  • Identification of Occupational Health and Safety issues associated with work carried out at a computing workstation

Performance Criteria

  1. Use appropriate software
    1. Requirements of task are determined
    2. Appropriate software is selected to perform task
    3. Software is used to produce required outcome
    4. Documents are saved and stored in appropriate directory
  2. Access, retrieve and manipulate data
    1. Software application is opened
    2. File is determined, opened and is amended according to requirements
    3. Documents are accessed or produced to meet organisational requirements
    4. File is saved in appropriate directory
    5. Applications are exited without loss of data
  3. Access and use help
    1. On line help is determined and used to overcome basic difficulties with applications
    2. Manuals and training booklets are used to solve minor problems
    3. Requests are logged with help desk if requiring further help
  4. Use keyboard and equipment
    1. Occupational health and Safety regulations are followed
    2. Keyboarding is carried out according to organisation guidelines on speed and accuracy